Purchasing an Arrangement
- How do I purchase an arrangement?
- How will I receive the arrangement?
- When will I receive the arrangement?
- Do you offer returns/refunds?
- What about making copies?
- Are these arrangements legal and copyright protected?
- Do I need to obtain a 'custom arrangement license' for an arrangement purchased from your catalog?
During the checkout process, you will have the option to choose to edelivery (credit card or verified current customers only), to have a hard copy mailed to you (shipping charge extra), or both. Please note, some arrangements are ONLY available in print and therefore you will not be able to choose edelivery for those arrangements.
If you choose the have a hard copy mailed to you - you will receive it by first class mail. For verified current customers, it will be shipped no later than the day after your order is placed. For new customers please note that if you are not a verified school employee, your order will not be shipped until funds are first received.
Unfortunately, we do not offer returns or refunds. Please be sure that you are certain of your purchase before completing your order. You can do this by examining the preview vocal score, sound file, instrumentation list, and asking any other relevant questions about the chart before your purchase.
Unfortunately, other than key changes we are not able to offer any other score revisions. You as director may edit or simplify the score to accommodate the needs of your students and your show as long as the fundamental character of the work is not distorted. For more information on what alterations might be permissible, refer to the US Department of Education's copyright policy for schools found at this link: U.S. DEPARTMENT OF EDUCATION: ADOPTABLE COPYRIGHT POLICY (Scroll to: Fair-Use Guidelines for Music, letter D)
Yes! During the checkout process, you will be prompted to indicate whether a piece will be used in competition. This information will be available if needed simply by email request. Of course, the honor system is used, so please be sure to be completely accurate when providing competition info. Custom Arrangements cannot be responsible for inaccurate information given.
If you would like exclusive performance rights to an arrangement for the competition season, you may purchase a "buyout" of that chart. No further sales to any competing group will be made until March 1st of the next year. Buyouts are available at the regional and national level. Regional buyouts, available at 3 times the purchase price, will end all sales to competing groups in your region (Midwest, South, East, West). National buyouts, available at 6 times the purchase price, will end all sales to competing groups in the entire United States.
The best way to reach us with a question is by email. All emails are answered as quickly as possible, within the same day received. For complete contact info, click "contact" at the top menu bar.